PRIVACY POLICY

Privacy

This Privacy Policy only applies to the Oaklands Country Supplies website (www.oaklandscountrysupplies.co.uk) and outlines how your personal information is treated and forms part of our Terms and Conditions.

  • We are committed to protecting and respecting your privacy.
  • We do not sell, trade or rent your personal information to others.
  • We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

We collect information about you for these reasons:

  • To process your online orders including sending order confirmation and delivery information via email.
  • To contact you about your order, account or credit status where required.
  • To speed up your form filling processes (if you’ve registered online).
  • To understand your needs and listen to your feedback via emails.
  • To enhance your shopping experience by delivering a more personally tailored site.

We will also automatically collect data such as dates and times of your visits to the Website.

The type of information we will collect about you includes:

  • Your Name
  • Residential Address
  • Postal Address (if different from above)
  • Phone number (We will only phone you if it is regarding your order. We will never phone you for marketing purposes)
  • Email Address (We will give you the chance to accept or refuse any marketing emails from us)
  • Credit/Debit Card Details (For phone orders only – which are immediately destroyed after completion of the transaction)
  • All online card transactions are processed through Paymentsense Limited. The Terms and Conditions can be viewed at the Checkout or visit www.paymentsense.co.uk/legal/privacy

We will never collect sensitive information about you without your consent. The information we hold will be accurate and up to date.

If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.